Privacy Policy

​1. Introduction Welcome to the HEARTRUN platform, operated by STANCE STUDIO. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access or use our website www.heartrun.in,​ and its associated mobile application (hereinafter referred to as the "Platform"). By using the Platform, you agree to the data practices described in this Privacy Policy.

2. Information We Collect We collect personal information from you in various ways, including but not limited to:
  • When you register on the Platform
  • When you place an order for our products
  • When you subscribe to our newsletter
  • When you contact us for customer support
  • When you participate in surveys or promotions
Types of Personal Information Collected:
  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • Any other information you voluntarily provide
3. How We Use Your Information The personal information we collect is used for the following purposes:
  • Order Processing: To process and fulfill your orders.
  • Communication: To communicate with you regarding your orders or inquiries.
  • Customer Support: To provide assistance and address your concerns.
  • Promotions: To send promotional and marketing communications (with the option to opt out at any time).
  • Platform Improvement: To enhance our services and the Platform based on customer feedback and usage patterns.
  • Legal Compliance: To comply with legal obligations and resolve disputes.
4. Information Sharing and Disclosure We respect your privacy and do not sell or rent your personal information to third parties. However, your information may be shared with:
  • Service Providers: To assist in operating our Platform, processing payments, and delivering orders.
  • Regulatory Authorities: If required by law or to comply with legal obligations.
  • With Your Consent: Information may be shared with other parties as disclosed at the time of data collection.
5. Data Security We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no internet or email transmission is ever completely secure, and absolute security cannot be guaranteed.
6. Your Rights You have the following rights concerning your personal information:
  • Access: To access the personal information we hold about you.
  • Correction: To request corrections to inaccurate or incomplete information.
  • Deletion: To request the deletion of your personal information, subject to certain legal exceptions.
  • Opt-Out: To opt out of receiving marketing communications.
To exercise these rights, please contact us using the information provided in the Contact Us section below.
7. Updates to This Privacy Policy We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Any significant changes will be notified by posting a notice on the Platform. Your continued use of the Platform after such changes constitutes acceptance of the revised policy.
8. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: Happy Heart Care Hospital & Naturopathy Institute
Address: Kaccha Malak Road, New Dashmesh Nagar, Jagraon-142026
Phone: 9814303263
Note: This Privacy Policy serves as a general guideline. We recommend consulting a legal professional to ensure full compliance with applicable data protection laws and regulations.